This is a review of the GOAT app, an app for selling and buying authentic sneakers.
If you’ve ever been shopping for shoes online or in a mall, you probably know just how marked up a simple pair of sneakers can get.
TIME magazine reported that the cost of footwear in the U.S. rose 2.8% in 2015. According to a government study sourced in the article, this increase is likely due in part to the rising costs of leather. GOAT, however, can help you avoided those increased prices.
With this review, you’ll find out how you can avoid overpaying for nice shoes and even making money selling your old shoes!
What is GOAT?
You could call it an eBay alternative, with one major difference.
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GOAT is an app that lets you buy and sell sneakers on iOS and Android devices.
You can also use their website to shop.
They offer free verification for buyers to make sure they aren’t getting sold knock offs. You can also make offers on certain items you like and discover new brands from their stock of 750,000 shoes.
How Do I Join?
Joining can be done in a few simple steps.
- Step 1: Download the app on your iOS or Android device.
- Step 2: Create an account and add your payment and shipping info.
- Step 3: Start buying or uploading shoes!
It’s that simple! If you want to become a seller with GOAT, there are a few extra steps that will be discussed later on in the app.
How Does GOAT Work?
It’s a very simple process.
Sellers upload their items for sale. When a buyer decides to make a purchase, sellers are required to ship their items to GOAT headquarters for verification.
If the items are fake or if they aren’t as described, GOAT will refund the money to the buyer. This ensures that only high-quality items are being sold on the site and that the buyers always get taken care of.
What Brands Can I Find on GOAT?
There are tons of amazing brands you can find on the site.
Here are a few of their most popular ones:
- Air Jordan
- New Balance
How Do You Buy on GOAT?
Making a purchase is simple.
If you are looking for a specific brand or sneaker, all you have to do is search the name in the app.
You can also browse listing by categories like men’s, women’s, youth, and infants. You can also search by size, instant shipping, and condition.
Once you find a pair you like, you can pay with several options.
- American Express
- Apple Pay
- Google Pay
- Affirm (the US only)
- Afterpay (the US only)
Shipping costs range from $10 to $25 depending on what state you are in and if you want expedited shipping. If you are shipping to Canada, it costs $30.
Any other country outside of the United States costs $40.
They accept returns on items that are New in Box, New No Box, and GOAT Clean.
Returns must be in the same condition they were shipped in.
They will not accept returns on items that are tagged:
Make sure you carefully check the item before you buy, so you don’t accidentally get something you can’t return. The last thing you want to do is buy shoes that don’t fit!
How long does it take to get shoes from GOAT?
According to the company, if you live in the U.S. you can expect to receive your item within 7 to 10 business days.
For “Instant Ship” items (these are items that have been authenticated and verified and ship directly from GOAT facilities to you), the delivery time frame is between 4 to 6 business days for buyers located in the U.S. You can also choose Expedited shipping (extra fee) which will get your item to you within 2 days.
If you live in any other country besides the United States, there is not an exact estimate of when you’ll receive your order since it varies based on factors like customs and delivery service used.
How Do You Sell on GOAT?
Becoming a seller on GOAT takes a few extra steps, but its definitely worth it.
Once you join, you will need to request to become an authorized seller.
You can do this by tapping the “Sell” tab in the app and filling out the required form. Once this is done, they will get back to you when they are ready to add you to the list of sellers.
GOAT seller fee
There is a seller fee, which is dependent on your location.
- United States sellers pay a fee of $5.
- Canadian sellers pay a fee of $20.
- Any other sellers must pay a $30 fee.
The site does take commission fees, which varies depending on if you are considered a seller in good standing.
If you have a long list of cancellations and verification issues, your fee may rise up to 20%. However, for most sellers, the commission fee is just 9.5%.
To sell something, just tap the “Sell” tab after your account has been verified. After that, you simply upload the name of the shoe, the SKU number (found either inside the shoe or in the box), a description, and photos.
After that, you just have to wait until someone buys them.
Consider sharing your items via social media to catch some interest from buyers online.
One benefit of selling on GOAT is that you don’t have to pay for shipping the item. Once a sale is confirmed, they send you a prepaid, pre-addressed shipping label via email.
As soon as your items have been verified by GOAT, you receive your payment.
According to GOAT, You have two options to receive pay:
- Direct Deposit to your bank account
You can either have your funds deposited to your bank account through ACH direct deposit or to your PayPal account.
There is a 2.9% fee for all cash outs.
If you’d like to deposit your funds, simply tap the “Sell” tab on the app, then tap “Credits”, then tap “Cash Out” and fill out the required information.
It will take 2 to 3 business days to process your payment.
Better Business Bureau Rating
After reading all about the company, it’s important to actually check up on if they follow through with their promises.
GOAT has a B- rating with the Better Business Bureau but very low customer reviews. 52 people have left reviews on the site, resulting in an average of just a little over one star out of five.
There have been 165 complaints closed in the last three years, and 141 complaints closed in the last 12 months.
If you are interested in reading what BBB has to say about GOAT or the reviews people have left, click here.
GOAT Customer Reviews
Here are a few reviews of what people have to say about GOAT, both about buying from them and selling used items with them.
“I am a total beginner when it comes to shoes, so I wouldn’t know authentic from a good fake if my life depended in it. This is why I use the GOAT app. The prices are reasonable and I know what I’m getting is legit. It does take a little while to ship, but it’s worth the wait. I’ve bought 3 pairs of shoes through them and will continue to do so,” said one Reddit reviewer.
“I have purchased one pair of UB 1.0 used on GOAT, and I’ve also sold 3 used pairs. I personally always clean the shoes before taking photos, so they look as good as they can when posted,” said a Reddit reviewer.
It should also be noted that on the Apple App Store, the GOAT app has over 141.4 thousand ratings. The average of these reviews is 4.8 out of 5 stars.
On Google Play, it has over 18 thousand reviews, also with nearly a 5/5 average.
So, is GOAT Legit & Reliable?
And is buying and selling on GOAT worth it?
That really depends. The process for becoming a seller can be quite complicated compared to other apps for selling clothes, shoes or any other item really, but its understandable since GOAT simply wants the best for its customers.
While many complaints have been listed on the Better Business Bureau, it does seem that an overwhelming majority of users do enjoy and use the app.
So, if you happen to be interested in luxury brand shoes and sneakers, or if you have some of these to sell, GOAT is definitely a place you want to check out.
We hope this GOAT app review has been useful for you. Have you had any experiences buying or selling on GOAT? Are there any apps you use to sell your shoes? Let us and our readers know about your experiences in the comments below.